INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
We have an In-house R&D cell that keeps working on new and existing products. We assure you that you will either get the same product as shown in the images or advanced version of the same.
Where can I view my sales receipt?
We ship all our products within 24 hours of order confirmation, you will receive an email with the tracking number as soon as the order is shipped
How can I return an item?
RETURNS/EXCHANGE
You Have 7 Days to return/exchange a product from the date of delivery.
Returns/Exchanges are eligible only in the following cases:
Return/exchange request made within 7 days from the date of delivery.
Products delivered in a physically damaged condition.
An incorrect product has been delivered.
The product has manufacturing defects.
For a return/exchange to be eligible, please make sure of the following:
1. Products must be unused.
2. Products must be in their original condition with the original tags, manuals, and packaging intact.
3. Products should not be broken or tampered with.
4. You need to have a receipt or proof of purchase of the product.Returns and exchanges shall not be applicable for color or incorrect purchases. Products shipped would be as per the color mentioned on the shopping cart page.
5. Customer has to pay for the return shipping charges as applicable .
Will you restock items indicated as “out of stock?”
We try our best to top up the inventory as soon as possible, In case you are from the state cycling team, or athlete please contact us. we as a cyclist understand the value of every single training session.
INFORMATION ABOUT US